What Data We Collect and Why We Hold It
When you open an account with us, we collect your name, email address, phone number, and the payment channel you use — whether that is DANA, OVO, GoPay, or QRIS. We also log your device type, IP address, and session timestamps to detect unauthorised access to
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your account. Payment transaction records are retained for financial reconciliation and fraud prevention; we do not sell or rent this data to third parties. Access to your data, and the rights you hold over it, depends on local law applicable in Indonesia. We do not collect
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data from anyone whose eligibility depends on local law not being met. Your data is stored on servers with encryption at rest and in transit, and access is restricted to staff who need it to service your account directly.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.